At Casbeg, we provide consulting services to management boards and business owners. We solve everyday problems of managers, organize processes, build teams, improve sales results and make marketing departments finally bring leads in.
We take over the reins in selected areas of the organization, indicate the direction of development and actions that need to be taken so that the key indicators grow and make an impression. How do we do it? You’ll learn this from our case studies.
Cooperation with us usually consists of the following six stages. However, we know that every business is different and requires unique support, which is why we always act based on the real needs of the client.
Our goal is to make your company:
We’ll conduct a comprehensive audit of your company's activities, focusing on marketing, sales and customer service. We’ll check your sales data and marketing campaigns. This will allow us to diagnose what areas require improvement and what we need to do to make it happen.
We’ll check the profitability of your projects and team and calculate the rate each client should have. We’ll suggest changes to the customer settlement model. We’ll set budgets for individual activities and share good practices in the field of cash flow and budgeting.
Audit of current tools: checking the configuration of tools and the usability of collected data. Establishing KPIs (key indicators) and implementing their measurement in sales, marketing and customer service.
We’ll establish the organization's business strategy, business model and value proposition. We’ll plan the goals and work of the teams as well as a plan for their expansion. We will create revenue and B2B / B2C customer acquisition forecasts.
We’ll help build a team from scratch or raise the competences of current employees. We recruit complete teams: managers, employees on the operational and managerial level. We also coordinate external cooperation with agencies or freelancers: we find the right people to cooperate with, verify their skills, and watch over the effects of work.
We’ll start everyday cooperation with your team, implement planned activities, monitor their effectiveness, and develop and improve them based on previously set metrics.
Do you want such results in your business as well?
Schedule a callCasbeg is a consulting company, present on the market since January 2018 – but the experience of our consultants goes much further. For years, we have successfully created and implemented sales and marketing strategies, and now, as Casbeg, we provide consulting services for B2B and e-Commerce companies.
Business consulting with Casbeg is a step towards increasing the income and development of the company. Proof? Our customer satisfaction index (NPS) remains at the level of 7.0, and the case studies from the cooperation speak for themselves.
By working with us, you can count on the support of your B2B sales team not only in topics related to the B2B sales process itself, but also in the field of lead qualification, analysis of lost sales opportunities or implementation of sales training for salespeople. We will make a mystery shopper test for you and organize the work of your sales team.
We’ll help you organize the work of the marketing department – starting from the analysis of existing marketing channels, through improving website conversions, to identifying new sources of generating B2B leads. We’ll build a marketing strategy and structure the company's external communication.
We’ll design the B2B customer service process and improve the work of the customer support team. We’ll help you turn ordinary customers into brand ambassadors. We’ll implement customer satisfaction surveys (NPS, CSAT) in your organization, and regular feedback will allow you to constantly improve the quality of your services.
Each of Casbeg's clients is in constant contact with the assigned Customer Success Manager (CSM), who cares about the implementation of business goals and provides support in making decisions – both those crucial for the further direction of the organization's development, as well as everyday operational ones.
At Casbeg, we believe that an exemplary company is one that is: profitable, growing, allowing for work-life balance for you and your employees.
This is our main goal, which we pursue when working with clients.
Do you have an online store where sales do not grow as fast as you would like or even stand still? We have proven methods for this. You need reliable data to draw accurate conclusions, so we'll look at the analytics first: make sure everything is set up correctly and make corrections if necessary. We will also look for errors and places for improvement on the customer's shopping path and in the process of its service. We will look at the usability (UX) of your e-Commerce, promotional campaigns and sources of customer acquisition. By improving these and other areas, sales will increase, your store will become profitable, and customers will turn into brand ambassadors.
We’ll also support you in building teams. We’ll create a competence map on the basis of which we’ll plan the necessary recruitments, verify the skills of candidates and help you choose the right ones. We will indicate what the onboarding process should look like, set the first tasks for new employees, and stay with you for longer, supporting your teams and supplementing them with the necessary competences.