9 customer satisfaction survey mistakes you’re probably making

9 customer satisfaction survey mistakes you’re probably making

Once you’ve decided to start asking your customers for feedback via a survey you really took…


By Monika Kutowska
Why your customers churn?

Why your customers churn?

What’s the biggest issue your company needs to address right now? 99% of the time we…


By Monika Kutowska
The fundamentals of firing for managers who hate it

The fundamentals of firing for managers who hate it

The fact that you do not like firing people is an indicator of your good mental…


By Bartosz Majewski
Employee Appraisal Meetings: Dos and Don’ts for Managers

Employee Appraisal Meetings: Dos and Don’ts for Managers

As a manager, you’re first of all responsible for your team and their performance. While in…


By Monika Kutowska
Why does your sales proposal lose against the competition?

Why does your sales proposal lose against the competition?

A sales proposal is one of the most important elements in the B2B sales process. In…


By Mateusz Widera
How to check lead decision-making process

How to check lead decision-making process

As we wrote here, the lack of awareness of how the potential customer’s decision-making process works…


By Jacek Bartczak
Performance marketing – how to protect yourself from scam?

Performance marketing – how to protect yourself from scam?

When most of us think of internet scam, we think of stealing credit card details, swingling…


By Witold Wrodarczyk
Can’t tell how clients make decisions? Here’s what you’re missing

Can’t tell how clients make decisions? Here’s what you’re missing

One of the key elements of the sales process is the customer’s decision-making process analysis. The higher…


By Jacek Bartczak
How reorganising of the sales process helped the selling CEO’s gain customers

How reorganising of the sales process helped the selling CEO’s gain customers

Quite often when we speak to a client it turns out that their company is developing…


By Jacek Bartczak

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